• Online secure portal. Use the button below (schedule my appointment). The online secure portal starts by giving you access to select one of the counselors. Once you pick a counselor, you’ll have access to their schedule. From that point, pick a time that best fits your schedule. This request is electronically sent to the counselor to confirm or reject. From your end (client end) of the system, you will receive an email that notifies you if your appointment has been confirmed or denied. If your appointment is denied, it typically is due to a scheduling conflict. You will receive an email for the denied appointment which has a link that allows you to go back into the secure portal to request another appointment.
• Call the office to schedule. 336-663-6570. When you call you will be given the option to connect with the office admin or a specific counselor. If you reach the office voicemail box, please leave us a message. We will return your call within 24 hours.
• Email the office Admin at admin@santoscounseling.com
• Complete the form below. The form lets you share details of what is taking place so that when our office admin contacts you, they are able to better support your needs.

The most significant predictor of successful therapy is the level of connection between you and your therapist. This website can give you only some information about our backgrounds. Let’s talk to find out how well we fit. Text, call or email and let us help. We’re happy to answer your questions and find out what will work best for you.

Our Fax Number Is 336-907-3461

Frequency of sessions Typically, psychotherapy involves weekly, 50-minute sessions. After the first month or so, therapeutic reasons may dictate more frequent or less frequent appointments. But, initially, and for the most part, we see people in 50 minute sessions on a weekly basis.

Fees Our fee for the initial intake 50-minute session is $140. . The fee for follow-up sessions is $110. Fees may vary depending on your insurance coverage and type of session. As always contact us if you have any questions.

Forms of Payment Payments may be made with cash, check, Mastercard, Visa, or with prior agreement, PayPal. Payment is due at the beginning of each session.

Insurance? We truly want you to have the very experience in every way. Understanding payment and insurance can be confusing. Our practice helps with insurance and payment as much as possible. Our counselors are in-network for several insurance panels. If your insurance plan considers us “out of network” they may still reimburse most of our fee. In that event, we provide you with the right paperwork to submit to your insurance company for reimbursement. We can help you with any questions that you may have to make the payment and insurance process easy and straight forward.

Questions? We ALWAYS welcome any questions you have about our office policies by phone call or email.